Jangala Designs Returns

Each and every Jangala Designs product is custom hand-made by most innovative methods and materials. This creative approach ensures that each hat is made with full dedication and love. It is why each hat from Jangala Designs is truly one of a kind. Due to the nature of the work and materials that go into the creation of a Jangala Crown, there is no refund on any custom Jangala Designs hat. Returns are accepted within 5 business days from the time of receipt, and only in the event that a product has arrived damaged in shipment. In the rare event you wish to request a return, please send and email with an explanation and photo of the issue to returns@jangaladesigns.com. Jangala Designs will contact you back providing with a Return Authoriation number. Customer is responsible for return postage. For any additional questions regarding returns please don't hesitate to contact us.

Please take care to measure your hat size accurately.

 

Warranty

Each Jangala Crown carries a 1 year warranty that covers cleaning and color maintenance. A Crown that is determined to have been abused will not be covered by this warranty. Each hat is very special due to its manufacturing nature. It is very difficult to recreate and otherwise restore a Jangala Crown. Please take care of your hat, and follow our hat care instructions in order to maintain your Crown at peak presentation. Janagala Designs will be more than happy to assist you in any way we can. For any questions please contact returns@jangaladesigns.com and/or info@jangaladesigns.com

Upgrades

In an occurrence where your hat has become mistakenly damaged or ripped (not due to abuse), you will be provided a 25% discount on a future hat purchase. Things happen and Jangala Designs understands and cares for each hat made. We want our customers to be endlessly happy with their Crown. Please feel free to contact us for further questions about upgrades. Please email to returns@jangaladesigns.com

Cancellation

Jangala Designs provides superior customer service, making your shopping experience as enjoyable and easy as possible. Please call and/or email us at returns@jangaladesigns.com for any cancelations. It is critical you contact us to cancel your order prior to processing, otherwise you will be charged.